Super Ice Cream Truck (operated by Scoopy’s Gelateria Pte Ltd, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us in connection with our website, vintage vehicle fleet rentals, brand activations, and related services in Singapore. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the choices and rights available to you. It is intended to comply with the Singapore Personal Data Protection Act 2012 (PDPA).
01 Who we are
Super Ice Cream Truck is a brand operated by Scoopy’s Gelateria Pte Ltd, a company incorporated in Singapore, which also operates the sister brands Scoopy’s & Cream and Ice Cream & Ice Cream. References in this Policy to “we,” “us,” and “our” mean Scoopy’s Gelateria Pte Ltd and the Super Ice Cream Truck brand.
02 Information we collect
We may collect the following categories of personal data, depending on how you interact with us:
- Contact details — name, email address, phone number, and WhatsApp number, when you make an enquiry, request a quote, or book our fleet for an event.
- Event and booking details — company name, event date, venue, and requirements, when you engage us for a brand activation or rental.
- Communications — records of correspondence via email, WhatsApp, contact forms, or social media.
- Website usage data — IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and similar technologies.
- Marketing preferences — where you opt in to receive newsletters, promotions, or updates.
- Photographs and footage — taken at events or activations involving our fleet, used for portfolio, marketing, or press purposes with appropriate consent.
03 How we use your information
We use personal data we collect for purposes including:
- Responding to enquiries and providing quotations for fleet rentals and brand activations.
- Managing bookings, contracts, invoicing, and event logistics.
- Communicating with you about your booking or enquiry, including via WhatsApp.
- Improving our website, services, and customer experience.
- Sending marketing communications, where you have consented — you may opt out at any time.
- Complying with legal, accounting, and regulatory obligations.
- Showcasing past activations and client work in our portfolio and marketing materials, with appropriate consent.
04 Legal basis for processing
Under the PDPA, we collect, use, and disclose personal data only with your consent, or where permitted or required by law — such as to manage or conclude a contract with you, or for our legitimate business purposes (for example, responding to enquiries or maintaining business records) — in a manner a reasonable person would consider appropriate in the circumstances.
05 Sharing of information
We do not sell your personal data. We may share information with:
- Service providers and vendors who support our operations, such as payment processors, logistics partners, photographers/videographers engaged for events, and IT or hosting providers.
- Sister brands within our group (Scoopy’s & Cream and Ice Cream & Ice Cream) where relevant to a shared booking or enquiry.
- Professional advisers, such as accountants or legal counsel, where necessary.
- Government authorities or regulators, where required by law.
Note: any third party we engage to process personal data on our behalf is required to protect that data in a manner consistent with the PDPA and this Policy.
06 Cookies & analytics
Our website may use cookies and similar technologies to operate effectively, remember preferences, and understand how visitors use our site, including for analytics purposes. You can control or disable cookies through your browser settings; however, this may affect how parts of our website function.
07 Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.
08 Data security
We take reasonable technical and organisational measures to protect personal data in our possession or control from unauthorised access, collection, use, disclosure, copying, modification, or disposal.
09 Your rights
Subject to applicable exceptions under the PDPA, you may:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete personal data.
- Withdraw consent for us to collect, use, or disclose your personal data for a particular purpose (such as marketing), by giving us reasonable notice.
- Ask us to delete personal data we no longer have a legal basis to retain.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request.
10 Children’s privacy
Our services are intended for businesses and adults organising events and brand activations. We do not knowingly collect personal data directly from children. Where children may appear in event photography or footage, this is done with the consent of their parent, guardian, or event organiser.
11 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page indicates when it was last revised. We encourage you to review this Policy periodically.
